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Northeast Times | August 14, 2022

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Southlake: Fix a Leak Week 2019!

Southlake: Fix a Leak Week 2019!

If you ever had a pesky leak then join the movement and celebrate Fix a Leak Week 2019.

The annual celebration goes from March 18-24 and focuses on educating the public on small leaks that can have a huge impact in or outside the home.

In celebration of Fix a Leak Week, a functional display has been placed in Town Hall to demonstrate a real toilet with a real leak.  The purpose of the display is to show that while toilet leaks may be small and a nuisance to fix, they can waste a lot of water and increase your water bill.

“The toilet on the display is set up with its own EyeOnWater account, titled Mister Toilet appropriately,” said Environmental Coordinator, Ashley Carlisle. The EyeOnWater App is an application that assists users in managing their water utility accounts and gives them 24/7 access to their water consumption, including the detection of leaks.

Small household leaks are an easy fix and early leak detection can save you up to 10 percent on your water bill. In 2016 cellular technology was installed on every meter in the City to help conserve water and alert the customer of potential leaks. “Residents can take advantage of the opportunity this technology provides by signing up for EyeOnWater to see their hourly water usage and set leak alerts,” said Carlisle.

If the City notices a leak above five gallons an hour, Utility Billing will mail a postcard alerting the owner of a potential leak. If the leak is consistently over 100 gallons an hour, the City will send out a Field Customer Service Technician to attempt to reach the customer face-to-face and ensure there are no problems on the City’s side of the meter.

If you suspect a leak outside the home, the City offers a W.I.S.E. Guys program that can help identify leaks on irrigation systems. “In all cases though, the owner is urged to contact a plumber immediately to stop the problem,” said Carlisle.

For more information on the water conversation please click here.