Municipal Excellence Award
The City of North Richland Hills was honored to receive the 2014 Municipal Excellence Award in the Management Innovations category, over 25,000 population, presented by the Texas Municipal League at its annual conference in Houston on October 1, 2014.
The award recognizes the city’s Skills for Success employee training program. Skills for Success is an annual, mandatory employee in-service training day that the city began in 2013. The training offers a variety of classes to improve the skills of the city’s workforce, while at the same time improving employee morale and teamwork. The curriculum focuses on developing important work-related skills for employees and supervisory staff including customer service, communication, ethics, leadership and more.
In recognizing North Richland Hills’ efforts, TML said, “The training brings employees from all city departments together to learn, share experiences, and further develop a city-wide sense of teamwork that benefits citizens. On the training day, city offices are closed and coincide with a federal holiday, alleviating the challenge of bringing over 500 employees together for training and minimizing the impact to North Richland Hills citizens.”
Accepting the award were: (first row, left to right) City Manager Mark Hindman, Councilman Tom Lombard, Mayor Oscar Trevino, Councilman Tito Rodriguez, (second row, left to right) City Secretary Alicia Richardson, Director of Public Safety Jimmy Perdue, Fire Chief Stan Tinney, Economic Development Director Craig Hulse, Human Resources Director Patrick Hillis and Assistant City Manager Karen Bostic.
The Texas Municipal League is an association of more than 1,140 Texas cities. The annual Municipal Excellence Awards recognize outstanding programs and initiatives by small and large Texas cities in five categories – management innovation, communication program, city spirit, public safety and public works. The awards program allows all Texas cities to share and learn from these achievements.