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Northeast Times | October 26, 2021

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Emergency Notification System

Emergency Notification System

Starting in February 2015, the City of North Richland Hills will use a new system for delivering prerecorded emergency messages to targeted areas by telephone, email and text message. The new system, which is called Everbridge, replaces the CodeRED system that the city previously used. Examples of times when the Everbridge system may be used include:

-West Nile Virus updates;
-Drinking water contamination;
-Extended utility outages;
-Hazmat emergencies;
-Severe weather;
-Terrorism related emergencies;
-Other emergency situations where rapid and accurate notification is essential for life safety.
The Everbridge database already includes land line telephone numbers in North Richland Hills. Residents can also register to receive emergency calls on their mobile phone and via text message and email notifications.

All residents who registered cell phone numbers with the previous CodeRED system will need to sign up again with Everbridge. Unfortunately, that resident data was not transferable from the old system to the new system. Registration takes just a few minutes and can be completed online. If you do not register a cell phone number, the city can only contact you through traditional land line telephones during times of emergency.

The Everbridge emergency notification service is provided free of charge to all North Richland Hills residents. Registration assistance is available at the NRH Public Library, NRH Senior Center or by calling NRH Fire Administration at 817-427-6900.