Online Bill Pay Just Got Easier

Based on your feedback, we’ve streamlined our online payment portal to make your experience smoother. Now you can pay your water bill or manage your account without entering a phone number. Visit the Water Dept. webpage to get started today.

Quick Pay (No Sign-In Required)

Use the “Quick Pay” option to pay your bill instantly without creating an account. All you need is the Account-Customer ID found on your water bill. Your Account Number is the set of digits before the dash, and your Customer Number is the set after the dash.

Manage Your Account

Register for a full profile to view your payment history, set up auto-payments, and sign up for paperless e-bills. If you haven’t signed in before, simply register with your email address and then add your account using the Account-Customer ID found on your bill. Visit the webpage for easy-to-follow, step-by-step instructions.

If you have questions about your bill, our team is happy to help. Give us a call at 817-427-6200, email customerservice@nrhtx.com or visit the Water Office at City Hall, 4301 City Point Dr., between 8 a.m. and 5 p.m., Monday through Friday.